When you sign up for any of our VoiceCool™ plans, you get all these features for free! Your standard phone company either makes you pay for many of these features or doesn't offer them at all.
Keep Your Phone Number*
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Keep your current phone number. To transfer your number (with our assistance) to your new VoiceCool™ service, select this option on your signup form and provide us information about your current phone service.
Travel With Your Number
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Take a little part of home with you when you travel the world. Keep in touch with family and friends without paying long distance rates. Take your VoiceCool™ adapter with you, plug it into a broadband Internet connection and start talking.
With VoiceCool™ you get a local number in Toronto or Vancouver. (Coming soon: numbers for other Canadian cities.)
Record and save messages when you can't get to your phone. Pick up your messages from any touchtone phone. You can also log into the VoiceCool™ Self-Care portal using an Internet connection and access your voicemail at anytime. VoiceCool™ gives you several convenient voicemail management features.
Voicemail sent to Email
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Send your messages to your email! You can listen to your messages from any phone or computer with Internet access.
Access your Voicemail right in the Self Care portal. All you need is a browser and you can "click to listen" to your Voicemail.
The display on your phone shows the phone number of the person calling so you can decide whether or not to answer the call.
Call Waiting (Call Hold)
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VoiceCool™ Call Waiting alerts you to another incoming call when you are on the phone by displaying that caller's number. With call waiting you can choose to put the first caller on hold while you answer the second call. Call Waiting ensures that you don’t miss important incoming calls. When you have two calls active, any third caller will be sent to your voicemail.
View the time and date of all your past calls by logging into your VoiceCool Self Care portal.
Call Forwarding Unconditional
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Your calls are always forwarded to Voicemail or the number you specify. You can change your forwarding settings whenever you need using the Self Care portal.
Call Forwarding on busy
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Your calls are forwarded to Voicemail or the number you specify when your line is busy. You can change your forwarding settings whenever you need using the Self Care portal.
Call Forwarding no reply
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Your calls are forwarded to Voicemail or the number you specify when you do not answer the phone. You can change your forwarding settings whenever you need using the Self Care portal.
Call Forwarding on busy and no reply
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Your calls are forwarded to Voicemail or the number you specify when your line is busy or when you do not answer the phone. You can change your forwarding settings whenever you need using the Self Care portal.
Free In-network Calling
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Call any of your friends, family or business associates, who are also VoiceCool™ customers, anytime, anywhere - even overseas, at no charge.
Conveniently manage your account and set features from our secure, password protected web-based Self-Care portal.
Save all you numbers via Speed Dial settings and make calls with a simple two digit dialling.
Store your personal and business contacts in your VoiceCool™ phone book and organize and access them anytime.
Redial last called number
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Make calls faster using the redial button.
Call back last calling number
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If you don't know the number of the person you last spoke to, use this feature to call back the last number that called you.
Prompt the last inbound calling number
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Use this feature to see the last number you received.
Prompt last dialed call
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Use this feature to see the last number you dialed.
Don't worry if you missed a few calls. Prompt your missed calls list and see whose call you've missed.
VoiceCool allows you to make 911 calls like with your traditional phone. There are some important differences and limitations between regular 911 calls and those provided with VoiceCool. Please read the
911 terms of service for full details.
*Only available in certain areas.
**Phones must have call display function. (Call display function available on CoolBlue Phones.)
