You will require a spare Ethernet port on your modem, router or switch to set up the VoiceCool service. If you don't have this or if you are not sure, please contact our Provisioning Department at 416-214-6363, ext. 2855 or 1-888-986-4232 (if calling from outside the GTA).
What is an Ethernet Port?
The Ethernet Port on your router or modem or switch looks similar to a phone jack, but is a bit larger. An Ethernet Port is also found on the back of your computer and is used to connect your PC to a high-speed modem. |
|
|
|
If you plan to use VoiceCool over a DSL Internet connection and wish to keep your existing phone number, you will need to switch to DSL on a dry loop.
A “dry loop” (sometimes referred as a “Naked DSL”) is a copper phone line, without any phone service activated on it. The sole purpose of such a line is to provide high-speed Internet access. There is no dial tone on the line and no calls can be made to or from it.
A dry loop allows users to dispense with their regular phone service and use their high-speed Internet service to obtain a VoIP phone line. Users who order a dry loop may incur a small additional charge from their ISP because the ISP, in turn, is charged a fee by the local telephone company for the lease of the dry loop as per the rules and regulations of the Canadian Radio Television Commission (CRTC).
To obtain a dry loop, please contact your Internet Service Provider. If you are a current customer of Pathway Communications, you can order a dry loop online or by phone at 416-214-6363, opt.1.
If your ISP does not provide dry loops, you may contact one of our partner Internet Service Providers – Pathway Communications.
| ISP |
Service Area |
Phone Numbers |
Website |
| Pathway Communications |
Greater Toronto Area |
416-214-6363. opt.1 |
www.pathcom.com |
| Hamilton |
905-570-2789 |
|
|
Click here to learn more about "dry loops"
|
