Learn how to transfer your phone service to VoiceCool without changing your phone number.

IMPORTANT: DO NOT contact your phone company to cancel your phone service. To transfer your current phone number, it must be active and your account must be in good standing with your existing phone company.

How to transfer your existing phone number to VoiceCool
  1. Select the option “Keep my existing number” on the online form. Enter the phone number you wish to transfer. If your number qualifies for the transfer process, you will need to provide information about your current phone service provider.
  2. VoiceCool will act on your behalf to obtain your number from your existing phone company.
  3. During the transfer process, you will be given a temporary phone number and a VoiceCool VoIP phone adapter.
  4. You may set up your VoiceCool VoIP phone adapter and receive calls made to your temporary phone number until your number is transferred to VoiceCool (you will be informed of this date in your VoiceCool kit).

  5. Your old phone line and all services associated with it will be disconnected.
Learn how to keep your DSL Internet connection when you transfer your phone number to VoiceCool